Categorie archieven: AI Chatbots

Customer Service and Logistics: How Are They Related?

5 Steps for Improving Logistics Customer Service Furthermore, the pace of restocking items after a return can considerably influence a customer’s impression of the brand. Similar to an impeccably choreographed dance routine, proficient returns management leaves a lasting impression on the audience, in this case, your customers. Research indicates that 84% of customers will not […]

IBM Watson Natural Language Understanding

How does Natural Language Understanding NLU work? The greater the capability of NLU models, the better they are in predicting speech context. In fact, one of the factors driving the development of ai chip devices with larger model training sizes is the relationship between the NLU model’s increased computational capacity and effectiveness (e.g GPT-3). Models […]